Account Management Services
Contract Negotiation
We have extensive experience in utility contract negotiation ensuring the best possible savings for your business. We not only have exclusive relationships with UK suppliers enabling access to the best possible pricing but also draw upon wholesale market analysis to identify the most beneficial time to sign.
Tariff Checking
Our operational experience allows tariff analysis of your current contractual arrangements against the needs of your business. We can negotiate tariff changes mid-contract with certain suppliers on your behalf and recommend tariff structure changes for your business.
Bill Validation
Our billing experts have knowledge of all supplier billing regulations and layouts, we are able to manage your billing cycle and negotiate with the supplier on your behalf should billing disputes occur.
Energy Efficiency
The energy efficiency team can advise your business on simple changes to save your business money. In addition we can arrange an independent energy efficiency audit, which will highlight the energy shortfalls in your company.
SMART Metering
KWH Consulting promotes SMART Metering Technology for its customers. The new metering allows energy consumption to be sent (free of charge) to the electricity supplier on demand via SMS/GPRS technology. Once installed this hardware allows you to monitor your utility consumption and removes the inconvenience of estimated billing.
New Connections
New business premises being built? Expansion or new supply requirements? Not a problem – KWH Consulting can help make the process simple by taking the project management process out of your hands and delivering to your tight timescales.
Dispute Resolution
Every utility business customer has spent time on the phone to suppliers trying to resolve disputes - from billing to contract termination KWH Consulting can take these problems out of your hands. We have dedicated call centre numbers to all suppliers allowing us to solve your issues quickly and efficiently. Why spend time away from your business if we can solve it for you?
Change of Measurement Class or Profile Class
Once a utility supply and contract is in place there can be major changes to your business such as expansion or downsizing. We can organise your supply to be down/up graded in line with your business demands.
• Supply capacity increase
• Single to three phase meter upgrades
• Relocation of supply and metering
• Change of measurement class
• Re-energisation or de-energisation
• Testing and connecting additional load
• Power factor analysis and corrections
• Metering upgrades and downgrades
• Load profile analysis
Renewal Negotiation
UK suppliers employ renewal tactics that can leave customers in the dark to when their contracts actually expired. KWH Consulting has extensive experience of individual supplier behaviors and can advise you of how to handle your renewal or negotiate this on your behalf. Once the best renewal price has been established we may be able to find you a more attractive rate with a different supplier.
Friendly Advice
Any questions or need any advice? May be you feel you have been mis-sold a contract by an agent, broker or supplier? Don’t hesitate to call us and we will advise you as best we can – In return all we ask is that you consider using us for negotiating your future contracts.